Q: How to I sign up? 

A: Tell the Bay Ridge 5th Avenue BID that you want to participate, and they will add you to the Card and send you an Activation Card, which is a 10-cent prepaid Mastercard. Running the Activation Card is your authorization to opt-in to the program which means you agree to the Yiftee Merchant Agreement here: https://yifteeutil.com/merchant_agreement.pdf 

Q:  What if I can’t process the Activation Card, which is a $0.10 credit card transaction? 

A:  No problem. Process the Activation Card for your minimum amount. It will be declined but Yiftee will get the information they need to add you to the program.   

Q:  What if I can’t key in a Mastercard? 

A:  This is very unusual. Ask your processor as this is a configuration and usually not a technical limitation. Some national chains like Walmart and McDonalds HQs do not allow their cashiers to key in the codes but the local businesses can do it. 

Q:  What if the purchase is for more than the Community eGift Card value? 

A:  Run the Community eGift Card for the remaining balance on the card, and ask the customer for a different form of payment to cover the rest of the transaction. Gift recipients can check balance on Yiftee.com or go to https://c.yiftee.com/check-gift-balance or use the link at the bottom of the printed gifts. 

Q:  What do I do if the eGift Card is ‘declined’? 

A:  The transaction is declined if you try to redeem more than the value of the card, or if any of the redemption information is mis-typed.  Start the transaction over with the correct value and info. Go to https://c.yiftee.com/check-gift-balance to check the balance of a card or use the link at the bottom of printed gifts.  

Q:  Is tipping allowed on the Community eGift Card? 

A:  No, unless you pre-authorize the amount with the tip included, since this is a prepaid card. 

Q:  Does the eGift Card function as a ‘pre-paid’ credit card regarding automatic tipping hold-backs? 

A:  No. It can be redeemed for the full value. But there is no tipping allowed on the Community Card. 

Q:  Since the eGift Card is like a Mastercard, can it be redeemed anywhere? 

A:  No. They can only be redeemed at participating locations who have run their Activation Card. 

Q:  Is there a fee to purchase the eGift Card? 

A:  The gift sender pays $1.00 plus 5% of the gift value. The gift recipient gets 100% of the gift value.  The store is paid the full value of the card, less their normal card-not-present (CNP) Mastercard fee. 

Q:  Can the eGift Card be used more than once? 

A:  Yes. They are multi-use and the current balance and expiration date are always reflected on the digital voucher. Recipients receive monthly reminders to redeem. You can check balance on Yiftee.com or https://c.yiftee.com/check-gift-balance or use the link at the bottom of printed gifts. 

Q:  Can I apply a refund to the eGift Card? 

A:  Yes. Refunds can be applied to a valid (unexpired) card just as you would to a credit card. 

Q:  Can I cancel my participation? 

A:  Yes. Anytime, by notifying the Bay Ridge BID. You will be removed from the marketing materials online and can no longer process the cards.